Terms of Service

General Archival

Effective July 3, 2026

These Terms of Service ("Terms") are a legal agreement between you ("you," "your," or "Customer") and Kevin Frances, a sole proprietorship doing business as General Archival ("General Archival," "we," "us," or "our"). They govern your access to and use of the General Archival website, application, and services (together, the "Service") available at https://generalarchival.com.

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

General Archival is a web-based art inventory and archival tool that lets you catalog artworks, store images and related records, manage contacts and sales, track exhibitions, and use optional AI-assisted features to import and organize information. We may add, change, or remove features over time.

2. Eligibility and accounts

• You must be at least 18 years old and able to form a binding contract.
• You sign in using a magic link sent to your email address. You are responsible for keeping access to that email account secure. Activity that occurs through your account is your responsibility.
• You agree to provide accurate information and to keep it up to date.

3. Plans, billing, and subscriptions

• The Service is offered as paid Base and Pro subscriptions. There is no permanent free tier — after any trial ends, continued use requires a paid subscription. Current features and prices are shown at sign-up and on the Service.

3a. Free trials

• New accounts start with a 30-day free trial. To begin the trial you must provide a valid payment method. Unless you cancel before the trial ends, your subscription will automatically begin and your payment method will be charged the then-current subscription price, and it will renew on a recurring basis thereafter (see below). You will not be charged during the trial, and you may cancel at any time before it ends — at no cost — from your account or the billing portal.
• Invited testers may receive an extended trial (e.g., 60 days) that does not require a payment method. When that trial ends, continued use requires a paid subscription; you will not be charged automatically, but access will pause until you subscribe.
• Only one free trial is available per account.
• Paid subscriptions are billed in advance on a recurring basis (monthly or annual, as selected) through our payment processor, Stripe. By subscribing, you authorize us and Stripe to charge your payment method on each renewal until you cancel.
• Renewals are automatic. Your subscription renews at the end of each billing period at the then-current price unless you cancel before the renewal date.
• We may change prices or the features included in a plan. If we change the price of your subscription, we will give you notice, and the change will take effect on your next renewal. Continuing to use the Service after a price change takes effect means you accept the new price.
• Cancellation and refunds are covered in Section 3b below: you may cancel anytime and keep access through the end of your paid period; charges are non-refundable except where required by law.
• You are responsible for any taxes associated with your subscription, except taxes on our income.

3b. Cancellation and refunds

• You may cancel your subscription at any time — from your account settings, the billing portal, or by contacting us at hello@generalarchival.com.
• When you cancel, your subscription stops renewing and you keep access through the end of the billing period you have already paid for. After that, your access to the app pauses, but we keep your archive so you can resubscribe at any time and pick up where you left off. We will not delete your data without first notifying you by email. You can also download your data (a spreadsheet of your archive and a copy of your images) from the sign-in screen at any time, even while your access is paused.
• Payments are non-refundable, including for partial billing periods, unused time, and renewals you did not cancel before the renewal date. Because you can cancel anytime (including during a trial) and keep access through the period you have paid for, we do not provide refunds or credits except where required by law.
• We may make exceptions at our discretion — for example, a charge made in error or a billing malfunction on our side. Nothing in this section limits any refund rights you may have under applicable law.

4. AI-assisted features

• Some features use third-party artificial-intelligence services (currently Anthropic) to process content you submit — for example, importing works from a website you provide, or organizing information you enter.
• AI output may be inaccurate or incomplete. You are responsible for reviewing AI-generated or AI-imported content before relying on it. We make no warranty as to the accuracy of AI output.
• We do not use Your Content to train AI models, and we do not permit our AI provider to do so. Content you submit to an AI feature is sent to Anthropic only to generate the result you requested; under Anthropic's commercial terms, it is not used to train Anthropic's models. We do not use Your Content to train any AI or machine-learning model, and we do not sell or share Your Content for advertising purposes.
• Usage of AI features may be subject to fair-use limits or monthly caps described on the Service.

5. Your content

• "Your Content" means the artworks, images, text, records, contacts, and any other data you upload to or create in the Service.
• You retain all ownership of Your Content. You grant us a limited license to host, store, process, transmit, and display Your Content solely to operate and provide the Service to you (including sending it to the subprocessors listed in our Privacy Policy, such as for storage or AI processing).
• You are responsible for Your Content and for having the rights necessary to store and use it, including any personal information about third parties (for example, people you add as contacts). You agree to handle any such personal information in compliance with applicable law.
• Sharing links. If you create a public share link, anyone with that link can view the content you chose to share, without signing in. You are responsible for how you distribute share links and for the content you make public through them.
• Backups are your responsibility. While we take reasonable measures to protect data, you should keep your own copies of important records. The Service provides export tools for this purpose.

6. Acceptable use

You agree not to:

• use the Service to store or transmit unlawful, infringing, or malicious content;
• upload content you do not have the right to use;
• attempt to gain unauthorized access to the Service, other users' data, or our systems;
• probe, scan, or test the vulnerability of the Service, or circumvent any security or usage-limit measures, except as expressly permitted;
• use the Service to build a competing product, or resell the Service, without our written permission;
• use automated means to overload or disrupt the Service.

We may suspend or terminate accounts that violate these Terms.

7. Third-party services

The Service relies on third-party providers (for example, hosting, storage, payment, and AI providers). Their availability and terms are outside our control, and interruptions in their services may affect the Service. The subprocessors we use are listed in our Privacy Policy.

8. Service availability

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. The Service is provided during an active development/test phase and may change, experience downtime, or contain bugs. We may modify or discontinue the Service, or any feature, at any time.

9. Termination

• You may stop using the Service and delete your account at any time.
• We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service.
• On termination, your right to use the Service ends. We will make Your Content available for export for a reasonable period where practical, after which it may be deleted. Sections that by their nature should survive termination (ownership, disclaimers, limitation of liability, indemnification, governing law) will survive.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY CONTENT (INCLUDING AI-GENERATED CONTENT) WILL BE ACCURATE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, General Archival AND Kevin Frances WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless Kevin Frances and General Archival from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of Your Content, your use of the Service, or your violation of these Terms or of any law or third-party right.

13. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you (for example, by email or a notice in the Service) before they take effect. Continuing to use the Service after changes take effect means you accept the updated Terms.

14. Governing law and disputes

These Terms are governed by the laws of the State of New York, United States, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in New York will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to venue there.

15. Copyright complaints

We respect intellectual-property rights and expect you to do the same. If you believe content on the Service (for example, in a public share page) infringes your copyright, send a notice to hello@generalarchival.com that includes: (a) identification of the copyrighted work; (b) identification of the material you claim is infringing and where it is located on the Service (e.g., the share URL); (c) your contact information; (d) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; (e) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf; and (f) your physical or electronic signature. We will respond to valid notices, including by removing the material where appropriate, and we may terminate the accounts of repeat infringers.

16. Our intellectual property and your feedback

• The Service — including its software, design, and the "General Archival" name and logo — is owned by Kevin Frances and protected by intellectual-property laws. These Terms grant you no rights in our trademarks or the Service's software beyond the limited right to use the Service as intended.
• If you send us feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free license to use them for any purpose, with no obligation or compensation to you.

17. Miscellaneous

• Entire agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service and supersede any prior agreements.
• Severability. If any provision is held unenforceable, the remaining provisions stay in effect.
• No waiver. Our failure to enforce any provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
• Notices. We may give you notices by email or through the Service; you can reach us at hello@generalarchival.com.

18. Contact

Questions about these Terms: hello@generalarchival.com.